PROCESS

Please contact us by email or through the inquiry form.
We will ask for details such as your document, language pair, translation purpose (e.g., contract, internal use, public relations), and preferred delivery date.
For your peace of mind, we can also sign a Non-Disclosure Agreement (NDA). We provide clear guidance for first-time clients, so please feel free to reach out with any questions.

After reviewing your document, we will provide the most suitable quotation based on the volume, complexity, and deadline.
Our pricing is fully transparent, and we explain all cost details clearly.
We also offer discounts for continuous or large-scale projects, and special pricing for educational, research, and government institutions.

Once you approve the quotation, we will proceed with the formal order.
Corporate clients may choose post-payment by invoice (end-of-month closing, payment by the end of the following month).
After the order is confirmed, a dedicated project manager will oversee the entire process from start to delivery.

Each project is handled by a translator with expertise in the relevant field to ensure precise and natural translation.
We carefully consider the context and intent behind every sentence to produce a fluent and accurate result.
Terminology and formatting are standardized, and native proofreading is performed when needed to ensure quality and consistency. We also accommodate interim reviews or terminology adjustments upon request.

A separate reviewer performs a comprehensive quality check under a dual-review system.
All figures, proper nouns, and contractual terms are carefully verified to prevent errors and inconsistencies.
The final review is conducted according to our internal quality standards, ensuring a polished and reliable result.

The final translation will be delivered in your preferred file format (Word, Excel, PDF, PowerPoint, etc.).
After delivery, we provide prompt support for any revisions as needed.
We also accept requests for updates or additional translations of previously completed materials, striving to remain your long-term and trusted translation partner.